Terms of Service

Effective Date: November 19, 2025

Agreement to Terms

These Terms of Service ("Terms," "ToS," or "Agreement") constitute a legally binding agreement between you and Volt, Inc. ("Volt," "we," "us," or "our") governing your access to and use of:

Collectively referred to as the "Services" or "Platform."

By accessing or using any part of our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must discontinue use immediately and may not access the Services.

Important: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please read Section 19 (Dispute Resolution) carefully.

Definitions

For purposes of these Terms:

Eligibility

To use Volt Services, you must:

By creating an Account, you represent and warrant that you meet these eligibility requirements.

Account Registration & Security

Account Creation:

Account Security:

Account Termination:

We reserve the right to suspend or terminate Accounts that violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion, with or without notice.

Services Description

Volt provides a comprehensive restaurant management platform:

For Merchants:

For Customers:

Service Modifications:

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We are not liable for any modifications, suspensions, or discontinuations.

Merchant Responsibilities

As a Merchant using Volt Services, you agree to:

Legal Compliance:

Menu & Pricing:

Order Fulfillment:

Food Safety:

Customer Service:

Customer Responsibilities

As a Customer using Volt Services, you agree to:

Payment Terms

Merchant Fees:

Billing & Payment:

Customer Payments:

Refunds & Cancellations:

Taxes:

Prohibited Activities

You must NOT engage in any of the following prohibited activities:

Fraudulent or Illegal Activities:

Abuse & Harassment:

Platform Manipulation:

Intellectual Property Violations:

Spam & Solicitation:

Consequences:

Violation of these prohibitions may result in immediate Account suspension or termination, forfeiture of fees, legal action, and reporting to law enforcement authorities.

Intellectual Property Rights

Volt's Intellectual Property:

All rights, title, and interest in and to the Services, including but not limited to software, source code, algorithms, designs, graphics, logos, trademarks ("Volt," the Volt logo), and documentation, are owned by Volt or our licensors. These Terms do not grant you any ownership rights.

License to Use Services:

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. This license does not include rights to:

Your Content:

You retain ownership of all content you upload to the Services (menus, images, descriptions, etc.). By uploading content, you grant Volt a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and distribute your content solely to provide and improve the Services.

Content Representations:

You represent and warrant that you have all necessary rights to upload content and that it does not infringe third-party intellectual property rights.

Trademark Usage:

You may not use Volt's trademarks without prior written permission. Merchants may use Volt's "Powered by Volt" badge in accordance with our branding guidelines.

Privacy & Data Protection

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points:

For complete details, please review our Privacy Policy.

Third-Party Services & Integrations

The Services may integrate with or link to third-party services:

Payment Processors: Stripe, Square, PayPal

Delivery Services: DoorDash, Uber Eats, Grubhub

Business Tools: QuickBooks, Xero, Mailchimp

Important disclaimers:

Disclaimers & Warranties

AS-IS BASIS:

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

NO GUARANTEES:

We do not warrant that:

MERCHANT-CUSTOMER RELATIONSHIPS:

Volt is a technology platform that facilitates transactions between Merchants and Customers. We are not a party to these transactions and are not responsible for:

UPTIME:

While we strive for 99.9% uptime, we do not guarantee continuous, uninterrupted access. We are not liable for downtime caused by:

JURISDICTION VARIATIONS:

Some jurisdictions do not allow exclusion of implied warranties. In such jurisdictions, the above exclusions may not apply to you, and you may have additional rights.

Limitation of Liability

MAXIMUM LIABILITY:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOLT'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES IS LIMITED TO THE GREATER OF:

EXCLUDED DAMAGES:

IN NO EVENT SHALL VOLT BE LIABLE FOR:

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if Volt has been advised of the possibility of such damages.

ALLOCATION OF RISK:

You acknowledge that the fees charged reflect this allocation of risk and that Volt would not enter into this Agreement without these limitations.

EXCEPTIONS:

These limitations do not apply to:

Indemnification

You agree to indemnify, defend, and hold harmless Volt, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees) arising from or related to:

Defense Rights:

Volt reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification. You will cooperate fully with Volt in asserting any available defenses.

Term & Termination

Term:

These Terms remain in effect while you use the Services. Subscriptions continue on a monthly basis until canceled.

Termination by You:

Termination by Volt:

We may suspend or terminate your Account immediately, without prior notice or liability, for:

Effects of Termination:

Data Backup & Loss

While we perform regular automated backups, you are responsible for maintaining your own backup copies of critical data:

Data Export:

You may export your data at any time in standard formats (CSV, JSON, PDF). We provide data export tools in the admin panel.

Data Retention After Termination:

Dispute Resolution & Arbitration

IMPORTANT: THIS SECTION AFFECTS YOUR LEGAL RIGHTS. PLEASE READ CAREFULLY.

Informal Resolution:

Before filing a claim, you agree to contact us at legal@voltsystem.com and attempt to resolve the dispute informally for at least 30 days. Provide a detailed description of the dispute and your desired resolution.

Binding Arbitration:

If informal resolution fails, any dispute, claim, or controversy arising from or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration Process:

CLASS ACTION WAIVER:

YOU AND VOLT AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Small Claims Court:

Notwithstanding the arbitration requirement, either party may bring a claim in small claims court if it qualifies and remains in that court.

Injunctive Relief:

Either party may seek injunctive or equitable relief in court for intellectual property infringement or misuse of confidential information without first engaging in arbitration.

Opt-Out:

You may opt out of this arbitration agreement by sending written notice to legal@voltsystem.com within 30 days of first accepting these Terms. The opt-out notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

Severability:

If the class action waiver is found unenforceable, the entire arbitration provision (but not other provisions) will be void, and disputes will be resolved in court.

Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

For disputes not subject to arbitration, you agree to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

International Users:

If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

Modifications to Terms

We may revise these Terms at any time by posting updated Terms on our website and notifying you via:

Material Changes:

For material changes affecting your rights, we will provide at least 30 days notice. Material changes include:

Acceptance of Changes:

Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use and may cancel your Account.

Force Majeure

Volt is not liable for any failure or delay in performing obligations due to causes beyond our reasonable control, including:

Our performance will be excused during the period of delay and for a reasonable time thereafter.

General Provisions

Entire Agreement:

These Terms, together with our Privacy Policy and any other incorporated policies, constitute the entire agreement between you and Volt regarding the Services and supersede all prior agreements.

Severability:

If any provision is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

No Waiver:

Our failure to enforce any right or provision does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative.

Assignment:

You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Relationship:

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship. You are an independent contractor.

Notices:

Legal notices must be sent to:

Volt, Inc.
Legal Department
456 Tech Plaza, Suite 1200
San Francisco, CA 94105
Email: legal@voltsystem.com

Headings:

Section headings are for convenience only and do not affect interpretation.

Survival:

Provisions that by their nature should survive termination will survive (payment obligations, indemnification, limitations of liability, dispute resolution, intellectual property).

Accessibility Commitment

Volt is committed to making our Services accessible to individuals with disabilities. We strive to comply with WCAG 2.1 Level AA standards and ADA requirements.

If you encounter accessibility barriers, please contact us:

We will work with you to provide information or Services through alternative communication methods.

Questions About These Terms?

If you have questions about these Terms of Service, please contact us: